Starting June 27, 2017, Sonoma County Library cardholders can choose to receive hold, upcoming due date and overdue account notices by text.  Patrons can have the text notifications added by library staff at the circulation desk or choose to add it to their account online.

The text notices are limited to 160 characters. Because of the character limitation, SMS messages cannot contain all the details of email or telephone notices.  Our SMS Notices are designed to simply alert patrons about specific account activities. 

Here is the short list of the text notices and the proposed text that we will be sending to customers from Horizon:

• Hold Notice: Your requested item is now available for pickup at the Central Santa Rosa Library.    Note:  “Central Santa Rosa Library” is an example.  The actual message will reflect the branch where the hold is available.

• Pre-Overdue Notice: This is a courtesy reminder from your library. One or more borrowed items are due soon.

• 1st Overdue Notice: You have one or more library items overdue, for which this is the first notice.

• Final Overdue Notice: You have one or more library items overdue, for which this is the final notice.

Customers can request text notices at any Sonoma County Library circulation desk or log into their account, select the Personal Information tab and add text notices under the SMS Notifications Menu.